Is technical support available?

Yes—Holiday Ice, Inc. offer free technical support from skilled refrigeration mechanics to guide troubleshooting and recommendations.

Does Holiday Ice, Inc. sell replacement parts?

Yes—Holiday Ice fully stock all components needed for repairs and offer overnight shipping from Monday to Friday.

Comprehensive service manuals and specifications for models like 500, 750, 1000, and 1500 are available directly on the Support page.

Submit your issues using the “Technical Inquiries” form—the support team will assist with troubleshooting.

Customer Help Center

Access our comprehensive service manual to troubleshoot and maintain your ice machine.

Need a replacement part? Fill out our contact form to request the part you need.

Having technical issues? Submit your inquiry using our form, and our support team will assist you.